Return & Refund Policy
We want you to feel confident shopping with EDGE.
Returns and refunds are available for non-discounted items within 100 days of delivery, as long as the item meets our return eligibility requirements.
Please note: Discounted items, sale items, promotional items and items purchased with a discount code are final sale and are not eligible for returns or refunds, unless the item arrives damaged, defective or incorrect.
Return Eligibility
To be eligible for a return, your item must:
Be a non-discounted item
Be returned within 100 days of delivery
Be in reasonable condition
Include the original order information
Not be damaged due to misuse, improper care or accidental damage
How to Start a Return
To start a return, email us at:
Please include:
Your order number
The email address used at checkout
A short reason for your return
Photos if the item arrived damaged, defective or incorrect
Our support team will review your request and guide you through the next steps.
Refunds
Once your return is received and inspected, we will notify you about the refund status.
Approved refunds are issued to the original payment method.
Please note that it may take several business days for your bank or payment provider to process the refund.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery.
Please include photos of the product and packaging so we can resolve the issue quickly.
Damaged, defective or incorrect items may be eligible for a replacement or refund, even if purchased during a sale or promotion.
Email:
Final Sale Items
The following items are final sale and cannot be returned or refunded unless they arrive damaged, defective or incorrect:
Discounted items
Sale items
Promotional items
Items purchased with a discount code
Gift cards
Used items damaged by misuse or improper care